verizon equipment return locations
verizon equipment return locations
If you are a Verizon customer, you may be wondering where you can return your equipment once you decide to cancel your service or upgrade to a new plan. Fortunately, Verizon offers several options for returning equipment, including mailing it in, dropping it off at a Verizon store, or using a third-party shipping service. In this article, we will discuss each of these options in detail, so you can choose the one that is most convenient for you.
Mailing in your equipment
If you choose to mail in your equipment, Verizon will send you a prepaid shipping label that you can use to return your devices. This option is ideal if you do not live near a Verizon store or if you prefer the convenience of shipping from your own home.
To return your equipment by mail, you will need to follow these steps:
- Contact Verizon to initiate the return process. You can do this by calling customer service or by logging into your account on the Verizon website.
- Once you have initiated the return process, Verizon will send you a prepaid shipping label that you can print out.
- Package your equipment securely in a box or padded envelope. Be sure to include all of the accessories that came with your devices, such as chargers and cables.
- Affix the prepaid shipping label to the package and drop it off at a USPS, FedEx, or UPS location.
- Once Verizon receives your equipment, they will inspect it to make sure it is in good condition. If everything checks out, they will credit your account for the value of the devices.
Returning your equipment to a Verizon store
If you live near a Verizon store, you can also return your equipment in person. This option is convenient if you want to get the return process over with quickly, and it allows you to get immediate confirmation that your devices have been received.
To return your equipment to a Verizon store, you will need to follow these steps:
- Find a Verizon store near you using the store locator on the Verizon website.
- Bring your equipment and all of the accessories that came with it to the store. You will also need to bring a government-issued ID.
- Explain to the store representative that you want to return your equipment. They will inspect it to make sure it is in good condition, and then they will process the return.
- Once the return is complete, the store representative will provide you with a receipt for your records.
Returning your Verizon equipment is an important step in upgrading, moving, or cancelling your service. Fortunately, Verizon offers several options for returning your equipment, including in-store drop-offs, mail-in returns, and curbside pickup. No matter which option you choose, be sure to follow Verizon's instructions carefully to ensure a smooth and hassle-free return process.